Our office will be opening in early 2025. If you'd like to be a patient, you can reserve your spot today!
Join our dedicated team in delivering personalized, relationship-driven healthcare that puts patients first.
Join us as we start Acorn to Oak Health at Serenbe. You will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career where you are truly helping to build the foundation for a compassionate primary care practice.
Acorn to Oak Health creates a unique opportunity for personalized medical care. This program offers personalized, comprehensive care 24 hours a day, 7 days a week while cultivating in-depth relationships that support patients’ health goals. As a Medical Assistant, you will utilize your medical assisting skills to provide care to patients under the supervision of a physician, advanced provider or a nurse. A Medical Assistant in this role is familiar with performing health screenings, collecting specimens, administering medication, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients’ conditions. Medical Assistants also perform a variety of administrative duties, such as appointment scheduling and patient registration, which offers a unique learning opportunity that will expand your skill set.
The ideal future caregiver is someone who:
Essential duties and responsibilities will include the following, though other duties may be assigned:
Compliance: Complies with all HIPAA policies specifically relating to patient confidentiality and release of information; maintains strict confidentiality on all patient information and practice matters; remains current on HIPAA, OSHA, CLIA, Infection Control, patient safety, and other mandatory regulations, standards, and organizational policies and procedures.
Examination Room Preparation: Cleans and prepares examination rooms for patients and ensures that they are stocked appropriately with supplies and instruments; adheres to administrative and/or medical supply ordering process in the office.
Patient Care: Meets and greets patients in a professional manner; escorts them to the exam room; identifies patients by confirming with them their date of birth and/or social security number; obtains appropriate patient information and medical history and documents in a legible manner for licensed personnel; takes and records patient vital signs (i.e., blood pressure, temperature, pulse, respiration, weight); aids the physician, physician extender, and/or nursing staff during treatment, examination, and/or testing of patients, which may include injections and immunizations; may assist with procedure scheduling and ancillary testing.
Laboratory/Vaccines: May perform lab duties including but not limited to, phlebotomy, order entry, and waived procedures; collects laboratory specimens from patients; establishes chain of custody, if applicable, and labels for delivery to appropriate authority for testing. Administer vaccines under the supervision & training of a licensed physician or nurse. Performing & running in-house labs (Rapid Strep, Viral PCR, POC Fingerstick, Urinalysis, etc). Assist with medical procedures and treatments.
Equipment Operation: May perform standard EKG, spirometry, and/or other similar office procedures in a manner supporting practice standards, patient safety, and quality patient care.
Patient Education: Under the supervision of licensed personnel, distributes educational information and instructions for patient care, diagnostics, and other appropriate treatments to patients and family members/significant others; provides written instruction to patients, as directed, in preparation for diagnostic tests, procedures, and treatments.
Records Documentation: Accurately completes and documents patient medical and physical histories and other related documents utilizing electronic medical record applications and/or in writing, in accordance with established procedures.
Safety: Follows all practice protocols and/or standing orders that promote a safe and productive work environment; supports practice’s procedures and policies for proper cleaning, routine maintenance, and evaluation of medical equipment to ensure proper equipment functioning and patient safety.
Front Office Coordination: Assists with physician’s patient schedule to ensure the timely flow of patients; assists with check in and check out procedures, assist with referrals, registration, cashiering, and scheduling appointments, tests, and/or hospital admission arrangements; completes medical and physical history forms and other related information requested by third party payors for physician’s review and signature.
Telephone & Inbox Management: Under a physician or other licensed provider’s guidance, receives incoming telephone calls and inbox messages; responds to patient and family questions regarding medication and treatment instructions; coordinates telephone and inbox requests to refill prescription drug medications in accordance with physician instructions; immediately advises physician and/or nurse of patient’s adverse reaction to medication and/or treatment; notifies patients of their test results as directed by a physician or licensed provider.
Communications: Communicates in a professional manner; demonstrates effective and appropriate oral and written communication skills with patients, staff, and healthcare providers; demonstrates an understanding of leadership principals through interactions with staff and healthcare providers.
Professional Development: Assumes responsibility for own professional growth by participating in continuing education activities and/or professional organizations; attends required meetings and in-services, and participates in committees.
Leadership: Assists with the orientation of new and temporary staff; may serve as a preceptor for new clinical staff; regularly assists with the planning and implementation of office-based in-services and competency testing; may coordinate the activities of others assigned to a designated area.
Materials Management: Maintains a supply of medications, medical instruments, and supplies; requests supplies as needed; may order and maintain medical supplies and equipment inventory for assigned area or office and issue supplies and equipment as required.
This job has no supervisory responsibility, but may assist with the orientation of new and temporary staff and as a preceptor for new clinical staff.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Graduation from an accredited Medical Assistant program and three years previous experience as a medical assistant in an outpatient clinic; or completion of a Nursing Assistant program and three years previous experience as a patient care assistant, preferably a primary care setting; or High School diploma or general education (GED) and four years primary care experience. Some applicants may be required to possess a radiological safety certificate.
Preference may be given to candidates who possess a Medical Assistant Certification from the Commission on Accreditation of Allied Health Education Programs (CAAHEP); or the Accrediting Bureau of Health Education Schools (ABHES); or a similarly recognized certifying organization. As a condition of employment, candidates must become certified within the first 90 days of employment.
Applicants must obtain a basic Cardiac Life Support Certification within the first 3 months of employment and possess average data entry skills.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Previous exposure to the electronic medical record system EPIC. Ability to acquire a working knowledge of Centricity, and if applicable WINDOWS 2000 XP
Candidates must possess Certification from the American Association of Medical Assistants (AAMA) or a similarly recognized certifying organization within 90 days of employment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The noise level in the work environment is usually moderate.
Job Type:To apply for this position, please send an email with your resume and cover letter to careers@acornoakhealth.com
